Copyright 2013 Allwinner Technology All Rights Reserved 13ġ4 Appendix:Device Upgrade Failure Analysis 1) Why is PhoenixUSBPro always in state after devices are connected? This occurs if the device DRAM initialization fails, making it unable to enter upgrade state Solution: Check the circuit and make sure that the DRAM works normally. Make sure that the right device is disconnected based on its ID 3) Do not disconnect the device during the device upgrade.
After the device is successfully upgraded, it can be disconnected. Red stands for failure while Green stands for success. Otherwise, errors will be reported, and the PhoenixUSBPro will automatically quit 2) The upgrade result will be displayed on the right side of the main page. Copyright 2013 Allwinner Technology All Rights Reserved 8ġ2 Copyright 2013 Allwinner Technology All Rights Reserved 12ġ3 3.Precautions 1) Connect the device to PC during state is not allowed. 5) Firmware loading via USB Hub Close PhoenixUSBPro first, and then connect USB Hub to REAR USB port, NOT the front, of the PC, and to the adaptor as well if it has one. Reference can be made to the Appendix: Device Upgrade Failure Analysis. If doesn t appear after devices are connected to PC, there may be something wrong with devices. After devices are connected to PC, will turn into in about 5 seconds c. Devices are not allowed to be connected to PC during the state b. Copyright 2013 Allwinner Technology All Rights Reserved 7Ĩ Note a. Remember the ID allocated to each USB device, and make sure that the right device is disconnected after the upgrade.
#PHOENIX SUITE USB DRIVER FOR MAC INSTALL#
You may be prompted to install USB driver if devices are connected to the PC for the first time, as shown below, follow the prompts to install the driver: After the device is connected, you will see it in the device list. When the green sign appears, connect the device to PC via USB. 4) Firmware loading via PC USB Make sure that the USB port to be used works well. Remember not to connect any device during the state. 3) Load firmware to devices: click on Start, and you will find the upper right sign becomes.
7 Click on Firmware to select the target firmware file suffixed.img.
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